Service
The exclusive collecting experience provided by INTELLNOVA UNION
Steps
Select the product series and items you desire
Order your favorite collectibles at reasonable prices
Enjoy anime, characters, figures and more
Same-day shipping, fast and secure delivery
Features
All products are officially authorized with 100% authenticity guarantee.
Access global popular collectibles at reasonable prices.
Shipped same day after payment. Professional packaging ensures safe delivery.
365-day, 24-hour customer service center to resolve your issues quickly.
PCI DSS certified secure payment system to protect your payment information.
Extra benefits through various activities and promotions.
FAQ
Yes. All products are 100% authentic and sourced through official channels. Detailed product information and photos can be viewed on each product page.
Products are shipped the same day after payment. Delivery takes approximately 1-3 business days depending on the region.
Exchanges/refunds for personal reasons are limited. For quality issues such as wrong items or damage, please contact customer service within 3 days of receipt.
To delete your account, please send an email to [email protected].
Customer service operates Monday to Friday, 09:00 - 18:00 (HKT). Email inquiries are accepted year-round and will be responded to as soon as possible.